This page has been put together to provide you with the terms and conditions on all products listed on our website. Everything listed on the website remains the property of Jim Jam the Label.

You are not permitted to copy or reproduce any of the content listed on the website.

The price of each item is listed clearly below each product on the website. The price excludes delivery. The total price of the item including delivery charges will be displayed in the Buyers shopping cart before making the final payment. Total payment of the customers’ order must be made before any of the products can be dispatched. 

We have a 14 day return policy. This does not apply to personalised items, these are non refundable as these have been customised as per you request. Please take care when choosing your order.

Sale items are non-refundable. 

As a customer purchasing on the website you are agreeing to comply with the terms and conditions of Jim Jam the Label.

When visiting our website, you may be asked to enter your personal information such as your name/ email address/ house address. By providing us with this information you are permitting us to use the information concerning our policy.

In the event of you purchasing from Jim Jam the Label, we will hold your details which will solely be used to contact you regarding your order.

As a company, we can assure you that your personal information will not be passed on to anyone else or any other companies.